Customers may be experiencing unexpectedly high bills due to increased energy use due to extremely cold weather. If you're concerned about a high bill, please visit bge.com/heretohelp for information about payment arrangements, due date extensions, budget billing, and energy assistance resources for eligible customers. To further help customers, BGE is waiving late payment fees for January and February 2025 and suspending disconnections for nonpayment in February 2025. We've also streamlined our process to restore service to disconnected customers.

Report Utility-related Scams

We care about your safety. If you think you have been the victim of a utility-related fraud or scam, fill out the details below.

Remember: BGE will never call or come to your home or business to:

Sell you electricity
Ask for immediate payment with a prepaid cash card or cryptocurrency such as bitcoin
Ask for your BGE account number or other personal information such as Social Security number or Taxpayer Identification Number
Ask to see your energy bill

BGE never collects payments at kiosks that issue prepaid cash cards or accepts payment in the form of cryptocurrency such as bitcoin.