Customers may be experiencing unexpectedly high bills due to increased energy use due to extremely cold weather. If you're concerned about a high bill, please visit bge.com/heretohelp for information about payment arrangements, due date extensions, budget billing, and energy assistance resources for eligible customers. To further help customers, BGE is waiving late payment fees through March 2025 and suspending disconnections for nonpayment through March 2025. We've also streamlined our process to restore service to disconnected customers.