Report a Power Outage

To report a gas emergency, please call 800.685.0123.
For down/sparking wires or dim/flickering lights, please call 877.778.2222.


  2. In order to protect the security of your account, please type in the two words below. Please include a space between the words.

Emergencies: 800.685.0123

If you smell natural gas, or see downed power lines, leave the area immediately and then call BGE. This number is available 24 hours a day, 7 days a week.
Report a Street Light Out

Please use our Lighting Outage form.
Need help? 

If you do not have your account or phone number available and you are an existing online account customer, you may log into your account complete this form. If you do not have an online account you may register here.
If you choose to report your outage over the phone call us at 877.778.2222. Please have the phone number or the account number ready for verification purposes.